Wondering where your company stands in the mobile marketing landscape? Whether you’re just getting your feet wet or are at the top of your game, always up for a chance to swap war stories over a round of drinks with other thought leaders in the space, we’ll help you assess your current mobile marketing presence and offer recommendations for what you can do next to advance your strategy and execution. Here are the five stages of mobile marketing.
Stage 1: Newbie mobile marketer
As newcomers to mobile marketing, you and your company understand the value of mobile but you haven’t developed your strategy or executed it yet.
Current mobile marketing presence
Your mobile footprint is nonexistent or limited, but you’re eager to get started. You understand the majority of your customer base is likely to become mobile first (if they aren’t there already), and you’re trying to get your company and your marketing efforts to be mobile-first minded, too.
Guides for advancing to the next level in mobile marketing
- Lessons from Domino’s: To Get Into Mobile Marketing, You Just Have to Do It
- Getting Started in Mobile: Your FAQs Answered
- What Is Mobile Marketing? An Insider’s Overview of the Industry
- 99 Need-to-Know Stats on the Mobile Customer
- How To Market a Mobile App
Stage 2: Advanced beginner mobile marketer
Your company is pushing forward: You’re now marketing to customers across channels with a mobile-focused mindset. But most likely you’re doing all of this without a customer relationship management platform and without a cross-channel automation platform, or without automation at all, which means you’re likely sending the same or similar communications to all your users, regardless of device or customer type. It’s time to get comfortable with understanding what makes each of your customers unique and how they engage with your company across devices, and make that work for your mobile marketing efforts.
Current mobile marketing presence
Your email, web, social, and mobile app efforts are all planned and executed with mobile audiences in mind. What you want to get better at is personalization, data-driven relationship marketing, understanding your customers’ journeys, and bringing it all together to develop a robust strategy focused on omnichannel marketing, or engaging with your customers where they are, when they want to hear from you, and how they want to hear from you.
Guides for advancing to the next level in mobile marketing
- How To Collect (and Use) the Right Customer Data
- How To Develop (and Use) User Profiles
- Personalization for Beginners
- Personalization Done Right (That’s Not Creepy)
- What Marketers Need to Know About Mobile Customer Journeys
- Lifecycle Marketing
- 10-Point Mobile Onboarding Checklist
- Why Marketers Need a Multichannel CRM to Stay Relevant
- Cheat Sheet on Marketing CRMs
Stage 3: Intermediate mobile marketer
At this level, your company has amassed a mobile audience, you’re marketing across channels with mobile in mind, you have a CRM in place to track user journeys and develop customer profiles, but most likely you need to better understand how to hang onto those hard-earned users. That means better understanding the analytics, KPIs, and the long-term game with retention marketing. And as new marketing channels emerge, you have even more work to do: You have to become an expert at push notifications, in-app messaging, News Feed Cards, and more.
Current mobile marketing presence
You understand multichannel marketing and customer lifecycles, and you’re developing customer profiles, but you’re getting stuck on measuring your efforts—and keeping at-risk customers. What are the app metrics and KPIs that matter most? How can you track successes and replicate them? You’ll need to answer these questions before your company will truly be seasoned at mobile marketing.
Guides for advancing to the next level in mobile marketing
- 10 Essential Mobile App Metrics (and How To Use Them)
- Are Your Mobile Marketing KPIs Tricking You?
- Why Engagement Is the Most Important Task in Mobile
- The Ultimate Mobile Engagement Guide
- 10 Ways to Make Your App a Retention Machine
- What Everybody Should Know About Push Notifications
- News Feed Cards: How To Use Them
- In-App Messaging: The Versatile Channel You’re Probably Not Using (But Should Be)
- Launch a New Marketing Channel Faster
Stage 4: Seasoned mobile marketer
At this stage, you’re looking ahead to what the future of mobile marketing will be inclusive of, like IoT and virtual reality marketing.
Current mobile marketing presence
You know your customers and how they behave across channels, and you’re marketing to them with ease. You understand what your engagement looks like, and you’re working hard on your long-term retention marketing game. You’re looking to learn new channels, like web push, and thinking ahead to IoT marketing.
Guides for advancing to the next level in mobile marketing
- What Will Omni Device Marketing Look Like?
- Should You Start Investing in IoT Marketing?
- How Not To Screw Up IoT Marketing
- How To Prep Now for Virtual Reality Marketing
- Web Push: The Marketing Channel That’s Been Missing
Stage 5: Master mobile marketer
At this stage, you’re not wondering what’s next, you’re defining what’s next: You’re a leading pioneer in the industry.
Current mobile marketing presence
A a leader at the head of the pack of mobile marketing professionals, when we say, “Web,” you say “Already pushing.” When we say, “VR,” you don’t say “What’s next?”, you say, “I’m already thinking of what’s beyond that!”
Next steps for advancing to the next level in mobile marketing
You’re at the top of the industry, and you’re in good company. For your next move, consider joining your peers and Appboy at upcoming mobile marketing industry events!
